IRIS Technical FAQ

Q. What are the components of the IRIS system?
A. IRIS comprises of 3 main components; Desktop, IRIS-SYS1 and the SQL database. The database also hosts the reporting system.

Q. What kind of hardware is required to operate an IRIS system?
A. An entry level 2/4 core system can handle a high number of monthly transactions. A server with 4-8 cores and 8GB of memory will be able to handle the daily transaction load as well as process complex reports

Q. What kind of storage is required to operate an IRIS system?
A. We recommend DASD or SAN for database systems. The IRIS application will probably generate around 1-2 GB per year, but this can increase dramatically with the introduction of an OLAP type database. (such as SQL Server Analysis Services)

Q. What kind of software is required to operate an IRIS system?
A. Microsoft Windows Server 2003 R2 or 2008 can be used as the base system (32 or 64bit OS). IRIS can be installed on SQL Server 2005 or SQL Server 2008.

Q. Does IRIS require an Internet connection?
A. Yes, IRIS communicates with the iWB system if "shared" ticket entry is required - otherwise it is not mandatory.

Q. Can IRIS' functionality be extended to fit our business requirements?
A. Yes, It is possible to create your own IRIS UI & functions by connecting to the IRIS SYS1 system. We can supply training and reference materials for your in house developers.